job summary: Our client in Atlanta, GA seeks a Change and Communications Manager for a longterm opportunity. location: ATLANTA, Georgia job type: Contract salary: $45 - 50 per hour work hours: 8am to 4pm education: No Degree Required responsibilities: Key Responsibilities - Change ·Establishes the process for change management and ensures that each change follows the complete procedure to ensure minimum disruption to IT services and business operations. ·Evaluates all requests for change (RFCs) to determine the impact on business processes and IT services, and to assess whether change will adversely affect the operational environment and introduce unacceptable risk. ·Authorizes acceptable changes, either alone or after a Change Advisory Board meeting has taken place. ·Ensures that changes are logged, prioritized, categorized, assessed, authorized, planned, and scheduled, and are introduced in a controlled and coordinated manner. ·Liaises with all necessary parties to coordinate change building, testing, and implementation, in accordance with schedules. ·Carefully manages emergency changes to minimize further incidents and make sure the change is controlled and takes place securely. Verifies that emergency changes are appropriately assessed and authorized after the change. ·Maintains a tracking and reporting system to document rejected changes, communicates the status of approved and in-process changes, and completes changes. ·Makes certain that approved changes are implemented as planned and ensures that they have met their objectives. Refers back any changes that have been backed out of and have failed. ·Whenever changes are implemented, updates the solution and user documentation and the procedures affected by the change accordingly. ·Analyzes change records to determine any trends. ·Closes RFCs. ·Produces regular management reports. ·Works with Configuration Management to ensure that configuration item (CI) changes are entered in the change management database (CMDB). Key Responsibilities - Communications Strategic Planning: Develop and execute comprehensive communication strategies that align with the City of Atlanta's objectives and enhance its public image. Create and manage the communication calendar to ensure timely and coordinated messaging. Content Creation and Management: Write, edit, and oversee the production of high-quality content for various platforms, including press releases, newsletters, blogs, social media, and the city website. Ensure all communications are clear, engaging, and tailored to the target audience. ·Media Relations: Build and maintain strong relationships with media outlets, journalists, and industry influencers. Proactively seek media opportunities and manage press inquiries, ensuring positive and accurate coverage of the City of Atlanta. ·Internal Communications: Develop and implement internal communication plans to keep employees informed and engaged. Collaborate with HR and other departments to communicate city news, updates, and initiatives effectively. ·Crisis Communication: Prepare and execute crisis communication plans to manage and mitigate any potential negative publicity or issues. Act as a spokesperson for the city when necessary. ·Brand Management: Ensure consistent brand messaging across all communication channels. Monitor and analyze communication metrics to measure the effectiveness of strategies and make data-driven adjustments. ·Event Coordination: Plan and manage communication aspects of city events, including press conferences, product launches, and community outreach initiatives. qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: No Degree Required skills: Manager Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.