Would you say you have experience providing world class customer service? Do you love helping others and have a sense of urgency with issue resolution? We are looking for individuals who are genuine about helping people as we are in order to provide excellent customer service for our client in Roslyn Heights, New York. If this sounds like you, apply today!vcvvcvcsalary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Answering inbound calls and making outbound calls Obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor Educate Patients of their financial responsibility when applicable Develop and maintain working knowledge of current products and services offered by the company Document all call information according to standard operating procedures and review to ensure accuracy Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs Process orders, route calls to appropriate resource, and follow up on customer calls where necessary Accurately process, verify, and/or submit documentation and orders Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required Must be able to navigate through multiple online EMR systems to obtain applicable documentation SkillsFollow-upActive ListeningCustomer ServiceCustomer supportTelephone EtiquetteEmpathyCustomer RelationsBasic Computer SkillsTyping SkillsCustomer Relationship ManagementAdapting to ChangeCUSTOMER ORDERS/SALESQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.