financial service representative salaries in charlotte, north carolina

Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!  salary: $24 - $27 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: BachelorsResponsibilitiesClient Job Description:   Call center experience is required. The candidate needs to have an understanding a call center environment, as they have a very strict schedule to manage maximum coverage of the phones. Customer Service orientated calls. Microsoft Office, Proficient PC Skills, Adaptability and Flexibility Experience working in a support environment, including answering calls, emails, etc. Qualifications: 1) Broad Technical Exposure 2) Excellent communication Skills - Phone and Written Communication skills 3) Phone Support background Prior experience providing Support with technology within a call center environment. Resources who have worked within a Technical support role in the past Level 1 or 2 would be a good match for this position. The role is not highly technical in nature. They should provide excellent customer service via the phone and have excellent written and verbal skills to support customer base. Candidate should have general technology exposure and experience providing support across multiple platforms and environments will be helpful. Call volume will not be measured as much as providing resolution to the issue when brought forward. SkillsMICROSOFT OFFICE Strong Communication SkillsCall Center SupportQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an interview if we think you’re a match. In this positon you will to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions. **This is BYOD Must have your own computer, heatset and highspeed internet that meets the requirements Requirements: Min 8 GB of RAM,CPU: Intel Core i5 4440 or better/ AMD Ryzen 5 1600 or better. NO chromebooks accepted   salary: $17 - $18 per hourshift: Firstwork hours: 9 AM - 9 PMeducation: High SchoolResponsibilitiesEssential Duties and Responsibilities • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor.  SkillsCall Center (2 years of experience is required)Basic Computer Skills (2 years of experience is required)Basic Software Skills (2 years of experience is required)Telephone Etiquette (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Are you an experienced backend/financial services professional looking to secure a role within fraud? If so, this is a great opportunity to join our clients Signature Non-Fraud team! Randstad is looking to hire several Fraud Claims Specialists and we are seeking candidates with great attention to detail, advanced processing skills and the ability to quickly and efficiently navigate multiple systems at once. If that sounds like you, please apply today!salary: $19 - $20 per hourshift: Firstwork hours: 8:30 AM - 5:30 PMeducation: No Degree RequiredResponsibilities This is back office type work and would not be working on the phones directly with customers.  Talent will be working through a queue  Talent will be using various systems and screens to gather information, review and analyze information, and document findings they come across in making their decision.  Talent should be self starters - once they finish a claim, they will continue working claims out of their queue for the entirety of the day  Transaction/customer account review Ability to make sound decisions based on evidence Talent will be working in the fraud & claims department, specifically working with signature non-fraud on customer’s debit cards. SkillsClaimsClaims ProcessingFraud InvestigationBanking OperationsCustomer supportInsuranceData EntryQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.