article source: CIO Magazine

overview:

Alan Clark joins CIO Magazine to talk about the struggling IT manager, and provides some tips on how to help them out.

excerpt:

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Part of the problem, Clark says, is that middle managers in IT need to get up to speed quickly on new technology and integrate it into existing systems. This can lead less experienced managers to have difficulty balancing technical requirements and business objectives, he says.

Employees need upskilling to be effective in this scenario, but the middle manager is too stressed out to provide it to their reports — and these problems will likely continue until they’re addressed by upper management."

alan clark
senior vice president, randstad digital us