challenge
When a leading provider of health systems and clinical solutions wanted to streamline prior-authorization processes and harness their data for competitive advantage, they turned to Randstad Technologies for support. Specifically, they needed to:
- improve and mature data-governance standards, particularly around data quality and master data management
- transform their traditional data program into a Data as a Service (DaaS) model
- introduce a flexible delivery model that allowed for variable demand and delivery oversight governed by service level
solution
Randstad worked closely with the client, installing seasoned healthcare data management as well as change-agent leaders to serve on the client's CIO team. After aligning on a shared vision for provider and prior-authorization information management, Randstad got to work:
- enabling the client to address anomalies and errors 50 percent faster through enhanced data quality processes, contributing clear bottom-line value
- eliminating legacy data silos to drive faster speed to market for onboarding new clients, which in turn allowed the client to realize revenue faster
- giving the client a clear competitive advantage by expediting access to clinical information
- supporting clinical outcomes with unified data sources based on best practices of healthcare modeling
- introducing DaaS information for claims and prior-authorization processes
- reducing overall costs, while improving the quality of data, through a revamped data-governance model
outcome
Highlights of the engagement included:
- quickly filling all roles in support of the client's digital patient experience platform, which significantly enhanced patient accessibility
- successfully addressing critical business needs while simultaneously conquering key technical issues in a complex and agile environment — and doing so without disrupting core day-to-day operations
Ready to see how Randstad Technologies can solve your most pressing healthcare tech pain points? Connect with us today.