challenge
When a major teaching hospital with a nationwide network of outpatient healthcare centers needed to undertake a complex tech implementation, they turned to Randstad Technologies for our rare combination of functional and technical expertise. Specifically, the client needed:
- support for all aspects of pre-implementation planning and strategy
- multiple new hires for niche roles — who needed to be in place before the project could even ramp up
- a partner capable of successfully implementing Epic Foundation System while replacing disparate legacy systems, including Allscripts Sunrise and GE IDX, on a tight timeline
solution
Working consultatively with the client to align on priorities and goals, the experts at Randstad Technologies oversaw all phases of the complex tech implementation. Our four-part solution included:
- supporting Cloverleaf integrations among different applications within the hospital
- providing credentialed Epic principal trainers — the highest level of trainers for Epic — to build the client's initial curriculum, conduct classroom trainings, promote end-user adoption and drive key educational initiatives across departments in advance of go-live
- delivering dedicated support across a host of health information technology (HIT), electronic medical records (EMR), project management and healthcare data initiatives
- leading the transition and initial phases of the client's Health Level-7 (HL7) integration while backfilling for vacancies related to the Epic Foundation System
outcome
Randstad's rapid delivery approach, which allowed the client's team to ramp up quickly in advance of the eventual go-live, proved to be a key factor in the success of the overall project.
Highlights of the two-year engagement included:
- ensuring a successful implementation by deploying a region-specific Epic delivery team, which enabled the client to scale within an agile framework
- sourcing qualified candidates for several highly technical roles within seven days of receiving the client's requisition
- connecting the client to an exclusive pool of more than 100,000 candidates with expertise specifically in Epic and HIT through our partnership with Monster
- serving as the client's preferred Tier 1 vendor for Epic staff augmentation during the two-year installation
Ready to see how Randstad Technologies can fuel your organization’s transformation — unlocking growth opportunities while preparing you to take on tomorrow's business challenges today? Get in touch with one of our talent experts in your market.
