what is a virtual assistant?
If you enjoy an organized workspace, are intelligent, and enjoy helping others, being a virtual assistant might be the job for you. As a virtual assistant, you work behind the scenes to keep a company running. You handle a lot of day-to-day administrative tasks, so your coworkers can focus on their jobs. A virtual assistant does most of the tasks that a standard office assistant does. You do things like answer the phone, schedule appointments, place orders, and make travel arrangements. Your job may also include some specialized tasks, such as data entry or bookkeeping.
virtual assistants vs. traditional assistants
The detail that makes virtual assistants stand out from traditional administrative assistants is the flexibility of their role. Virtual assistants work remotely, so they can choose to work from home or work while traveling. Some virtual assistants are permanent employees, but it's more common for them to be independent contractors. Depending on your role, you may end up working part-time for multiple employers at the same time.
industries that use virtual assistants
Virtual assistants work in a variety of industries. Just about any company in any industry will benefit from a virtual assistant. If you're creative and artistic, you might enjoy working as a virtual assistant for a film company or fashion designer. Meanwhile, if you're interested in medicine or healthcare, you can work as a virtual assistant for a doctor's office. This job lets you gain firsthand experience in a variety of industries.
Would working as a virtual assistant suit your organizational and secretarial skills? Then read on to find out what competencies and qualifications you need to thrive in a virtual assistant role.
view jobs near youaverage virtual assistant salary
For the most part, virtual assistants make the same salary as traditional assistants. However, the hours you work will affect your salary, so if you work part-time, you make less than a traditional full-time assistant. Assistants have an average salary of $19.75 per hour. If you work a full-time job of 40 hours per week, you make an average annual wage of $41,080. There is some variation depending on the job. Some virtual assistants make as little as $20,000 while others make upwards of $60,000.
factors that impact pay
The biggest factor that will affect your salary is the industry you work in. If you work in a field that requires specialized knowledge, you make more money. The top-paying industries for virtual assistants include:
- law
- medicine
- government
- information technology
- scientific research
- education
Your salary also depends on the role you play in the company. Assistants who do basic duties, like answering phones, make a lower salary. Those who perform more complex tasks, like bookkeeping, receive a higher salary. The location of your job also affects your salary. Though you still work remotely, companies in areas with a higher cost of living tend to pay more.
Wondering what you can earn as a virtual assistant? Find out immediately with the Randstad salary checker! You can quickly and easily see what the average salary of a virtual assistant is.
types of virtual assistant
Assistants are usually divided into different types, depending on the tasks they perform and the people they assist. Here are some common types of virtual assistants.
- administrative assistant: You take on a fairly broad role. This general category of assistants can end up handling a variety of tasks, and they often have the ability to make decisions on their own.
- executive assistant: This is often considered the highest level of a virtual assistant role. You assist the CEO or other types of upper-level executives, which means you're responsible for very important tasks.
- personal assistant: A personal assistant focuses on helping a single person with daily life instead of focusing on workplace assistance. You can end up performing tasks, such as making online grocery orders for your boss or helping to plan a birthday party.
working as a virtual assistant
Being a virtual assistant is a very interesting job that lets you explore a wide variety of responsibilities. Here are some examples of what you can expect when you start working as a virtual assistant.
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virtual assistant job description
Your daily tasks vary quite a bit, depending on where you work and what tasks are due that week. Overall, your main goal is to facilitate the business you work for. Your job is to keep things running smoothly and handle office tasks while your coworkers manage other responsibilities. This can end up requiring a broad mix of duties, such as talking to customers, working with administrative software, and communicating with fellow employees. Your employer will explain your job duties to you, and generally, you just need to do whatever task they assign to you. Since you're working virtually, you need to be comfortable doing assistant tasks using software, such as Microsoft Office or Zoom.
Depending on the job you work at, your job description can include a broad range of different duties, including:
- answering phone calls and rerouting calls
- taking notes in meetings or leaving messages for your boss
- scheduling appointments and setting up meetings
- reading and responding to emails
- making posts on the company's social media accounts
- keeping track of when bills are due
- sorting and filing documents
- making travel accommodations
- saving and organizing data such as customer accounts
- managing a calendar for the office or a manager
- creating and updating contact lists
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virtual assistant work environment
As a virtual assistant, your work environment can be almost anywhere. The only things you'll need are a source of electrical power and an internet connection. Most virtual assistants work from home, but some work at rentable co-working spaces, coffee houses with Wi-Fi, public parks, community centers, or local libraries. This flexible job allows you to create the working space that best suits your needs. Typically, your job doesn't require any work-related travel. However, some jobs might include you running errands or dropping off items for a boss.
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who are your colleagues?
Your colleagues will be all the people in the office. Depending on your employer and the industry you work in, your colleagues may include HR managers, office supervisors, and file clerks. You might also be working in close proximity to customer service representatives and salespeople. Sometimes, you'll work with other specialists that include, but are not limited to, accounts payable clerks, project managers, or doctors.
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work schedule
The average virtual assistant works a traditional work schedule during the day, Monday through Friday. Businesses often need you to work during their work hours, so you can answer phones or talk to other coworkers. However, there is a lot of variety in this position. Some jobs let you work whenever you want as long as you complete your assigned tasks. Some industries may need their assistants to work on nights or weekends. If you live in another time zone, you might end up working at some unique times.
Keep in mind that many virtual assistant jobs are part-time. For example, you might work four hours each morning to help a business. However, if you prefer full-time jobs, there are many full-time positions open as well. Some companies may even need virtual assistants who work overtime.
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job outlook for virtual assistants
Most experts are cautious about the job outlook for virtual assistants. While some analysts predict the assistant industry will drop within the next decade, there are some positive trends. There’s a growing interest in assistants who work remotely, so virtual assistants may have slightly higher job growth rates than traditional assistants.
This decline doesn't mean all jobs for assistants will vanish. There are still plenty of openings if you know where to look. Projected estimates for assistant jobs say that there should be roughly 354,000 new openings each year. To remain competitive in the field, it's a good idea to brush up on technological skills and learn to work with automation.
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benefits of working for randstad as a virtual assistant
Working through Randstad offers you a range of benefits:
- being paid weekly
- flexibility
- always a contact person you can fall back on and ask for help from
- many training opportunities
- a range of jobs in your area
Want a permanent contract? But you wonder why it would be interesting for you to work with a staffing company? A temporary job as a virtual assistant is often a stepping stone to an attractive permanent job. Every year, thousands of people earn a permanent contract with great employers thanks to a temporary job found through Randstad. What's more, many companies recruit their permanent employees through Randstad too!
virtual assistant skills and education
Being a virtual assistant can be an excellent way to get work experience without having extensive training or education. However, the qualifications you need to have will greatly depend on the job posting you're applying for. If you're a part-time virtual assistant at a small, local business, you don't always need any specific education. Meanwhile, if you're applying to be an executive assistant at a major company, you may need more training. Depending on the job, you might need to have one of these levels of education.
- no high school degree: Virtual assistant jobs are one of the rare jobs that are sometimes open to people without a high-school diploma. Though rare, you can find jobs you don't need a GED or high-school degree to apply for.
- high school degree: This is the most common level of education required for virtual assistants. For a typical job, you need a high school diploma or GED.
- associate's degree: For higher-level assistant jobs, you may need some college. This is especially common in technical fields. For example, a virtual assistant at a medical facility might need an associate's degree in some form of business or communication.
skills and competencies
To do well as a virtual assistant, you need to be confident in managing a wide variety of tasks. Exact skill requirements tend to vary a little based on the job, but most postings will require you to have expertise in these areas.
- technological skills: Since you will be performing almost all of your tasks on a computer, you need to be very comfortable working with technology. Virtual assistants need to be proficient in both office software, like Excel and Word, and in communication software, like Zoom and Teams. You also need to know how to handle job-related software, such as accounting software or phone answering software.
- communication skills: As a virtual assistant, you need both written and verbal communication skills. You need to be able to express ideas clearly and accurately, and you also need to be able to interact with others professionally.
- organizational skills: Organizational skills include details, such as managing calendars, filing documents, and sorting emails. The virtual assistant position requires you to have the capability for sorting vast amounts of data into clearly organized categories.
- customer service skills: Many virtual assistants are in customer-facing roles. You'll need to be comfortable talking to a lot of people in a welcoming and friendly manner. You'll also benefit from the ability to defuse tense situations and satisfy grumpy customers.
FAQs about working as a virtual assistant
Here you will find answers to the most frequently asked questions about virtual assistants.
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is being a virtual assistant easier than being a traditional one?
Being a virtual assistant requires a different skill set, but those who are technologically proficient often find the job easy. For some, the flexibility and the fact that you can work from home make the job more enjoyable.
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do virtual assistants still get scheduled breaks?
When you work remotely, you're less likely to have strictly managed lunch breaks. This job is usually a better choice for those who like working independently and setting their own schedule.
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what career opportunities are available to virtual assistants?
Being a virtual assistant can be a good way to get experience in an office setting. Many assistants go on to become office managers, HR employees, or other administrative workers. Some may also leverage their position to get a promotion into sales or another department at their office.
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can a virtual assistant job be a side hustle?
This job is very flexible, so it's a popular choice among people looking for a little extra work. Many of these postings are part-time and remote, so it is often an easy to manage this job alongside your other responsibilities.
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do you need experience to be a virtual assistant?
Experience isn't always a requirement. Some jobs let you become a virtual assistant even if you have no background in administration or office work. However, full-time virtual assistant jobs with a lot of responsibility often require a few years of experience.
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how do I find a job as a virtual assistant?
Applying for a virtual assistant job is easy: create a Randstad profile and search our virtual assistant jobs for vacancies in your area. Then simply send us your CV. If you do not have a resume, no worries. Just check out our resume builder. This state-of-the-art tool will help you to create your own resume. Need help with your application? Check out all our job-hunting tips!