Our client, a leader in the machine manufacturing industry, is seeking an experienced Field Service Technician that brings a minimum of 4 years of experience with laser, press brake, flat sheet, bending or similar machine tools.
This position requires 100% travel to customer sites nationwide to install, perform preventive maintenance, troubleshooting, emergency repairs, and service of equipment. Must have Mechanical and Electrical knowledge: read blueprints, schematics and familar with electrical panels. Hourly position with OT, 30/hr- 40/hr DOE.
** Must live within 1hr from an international airport.
** CNC installation, troubleshoot and maintenance required!
** Mazak, Trumpf and Amada machine experience highly preferred!!
location: Madison, Tennessee
job type: Permanent
salary: $52,000 - 83,200 per year
work hours: 8am to 4pm
education: High School
responsibilities:
- Support Sales Staff: Assist the sales team in servicing equipment and providing technical support to customers.
- Installation: Install new equipment at customer sites, ensuring proper setup and functionality.
- Maintenance and Repairs: Perform preventive maintenance, troubleshoot technical issues, conduct emergency repairs, and provide on-site service for equipment as needed.
- Documentation: Maintain detailed and accurate records of all service activities, including current service performed and future service requirements for equipment.
- Customer Satisfaction: Prioritize excellent customer service and ensure high levels of customer satisfaction during interactions.
- Software Demonstration: Demonstrate relevant software capabilities to customers as needed.
- Administrative Tasks: Prepare timesheets, service reports, and installation forms promptly and accurately. Keep track of expenses and complete expense reports in a timely manner.
- Safety: Maintain a safe work environment, adhering to OSHA/MIOSHA guidelines.
- Interdepartmental Communication: Collaborate and communicate effectively with other departments as necessary to resolve technical issues.
- Flexibility: Be willing to work overtime when required by workload and customer needs.
qualifications:
- Experience level: Experienced
- Minimum 4 years of experience
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
