A leader in vertical conveyor systems is looking to add a technical writer to their growing team. This is a direct hire opportunity located in Milwaukee WI. This person will have experience creating clear, user-friendly manuals, technical instructions, and support documents for vertical reciprocating conveyors (VRCs) This role involves researching technical data, developing structured documentation, and ensuring compliance with industry standards and regulations. The ideal candidate will have 5+ years of experience in technical publications, preferably in heavy equipment or material handling industries.
This role offers a hybrid schedule and a 7% bonus on top of salary
Qualifications
- 5 years of technical writing experience
- SolidWorks Composer, MechWorks, Adobe Creative Suite, and Microsoft Office.
- Associate Degree in Technical Communication, Technical Writing, Engineering, or a related discipline
location: Milwaukee, Wisconsin
job type: Permanent
salary: $65,000 - 75,000 per year
work hours: 8am to 5pm
education: Associates
responsibilities:
- Collects, researches, and analyzes technical data from engineers, project managers, and technical support staff to ensure accuracy in manuals and technical publications
- Ensures documentation aligns with customer requirements, industry standards, and State and Federal regulations.
- Develops and maintains installation and user manuals, troubleshooting guides, maintenance guides, and technical bulletins, and other technical documentation as required, such as assisting with writing work instructions for manufacturing processes
- Translates complex technical concepts into clear, user-friendly instructions for customers, installers, and field technicians
- Writes and formats concise, structured, and easy-to-understand documentation suitable for audiences of varying technical expertise
- Maintains document control, version tracking, and standardization across all publications, and is responsible for uploading and managing this content in ERP system (M2K) and in MechWorks.
- Writes Electronic Change Notices (ECNs) to document updates or new literature releases and communicates updates via email or other means as required
- Creates original illustrations for documentation, sourcing from both in-house and external resources
- Develops and maintains master versions of manuals for use on company websites, and communicates all updates to Marketing Manager Collaborates with internal stakeholders to assist with the creation of technical video assets
- Works with internal stakeholders including, Engineering, Marketing, Sales, Project Management, and Customer Support teams to ensure technical accuracy in product descriptions, training materials, and support content
- Collaborates with Marketing Manager to maintain consistent brand standards, styles, and templates across all documentation Engages with Design and Project Engineers, Project Managers, Technical Support Staff, and Sales & Marketing to define project needs and documentation scope
- Supports continuous improvement by updating and refining existing documentation and Work Instructions based on product changes and user feedback.
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Associates
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
