Salary: $21 - $22 per hour
Work hours: 8 AM - 5 PM
Education: High School
Responsibilities
We're seeking a skilled Customer Service Representative to play a crucial role in maintaining our customer operations at peak efficiency.
Here’s what you’ll be doing:
- Responding to customer inquiries in a timely manner
- Provide routine customer service billing support including, but not limited to: explaining billing statements to customers, taking customer payments, handling collections issues and etc.
payment methods and the processes involved with them. - Process terminations and submit tickets
- Answering incoming phone calls, emails and mail along with any additional internal requests
- High School Diploma or equivalent
- 1-3 years of Call Center experience (required)
- Experience w/ Microsoft Excel
- Supportive management invested in your success
- Opportunity to learn new skills and grow your career
- Experience at a brand name, highly recognizable global organization
Hybrid: 2 Days on site
Skills
- Excel
- Order Processing
- Collections
- Account Management
- Billing
- Call Center
Qualifications
- Years of experience: 2 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.