salary: $36 - $40 per hour
shift: First
work hours: 8 AM - 4 PM
education: Associate
Responsibilities
- Train Loan Advisors on Freedom Mortgage Corporation’s systems, processes and procedures, sales scripts, compliance requirements, and customer service skills.
- Manage Loan Advisors during the production phase of training, including the use of call scripts, sales skills, best practices to meet or exceed performance goals, and training reinforcement.
- Lead call reviews and coaching sessions.
- Analyze production reports that contain key performance indicators.
- Provide progress updates to sales leaders when transitioning Loan Advisors from training to the sales teams.
- Demonstrate functional knowledge of all Call Center products and underwriting guidelines.
- Assist with development of training materials for coaching sessions and classroom presentations.
- Report to the Manager of Sales Development. Collaborate with team members to help execute the mission statement.
- Help execute Call Center initiatives and training pilots.
- Comply with all company policies and procedures.
- Maintain regular and punctual attendance.
- 3 years of Mortgage Sales or related training experience.
- Associates or Bachelor’s degree OR 3+ years of related experience
- Ability to obtain state mortgage originator licenses through process of completing necessary
- Computer savvy
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.