patient advocate.

Our client based in the West Palm Beach area is actively seeking a motivated and personable Patient Advocate to join their rapidly expanding team. If you thrive in a professional yet relaxed work environment characterized by positivity, this opportunity aligns with your aspirations. The addition of casual Fridays with Happy Hour further adds to the appealing work culture. Proficiency in Spanish is an advantageous skillset that can elevate your effectiveness in this role. This position begins as a temporary arrangement with the potential for a permanent position. Your presence will be required on-site, adhering to a Monday to Friday schedule from 8:30 am to 5:00 pm. Incentives are performance-driven and include commissions, ranging from $800 to $1,000 bi-weekly, reflecting your productive contributions. Beyond monetary perks, a comprehensive benefits package including health, dental, vision coverage, a 401K plan, and allocated PTO/sick days underscores the commitment to employee well-being and job satisfaction. If you are ready to contribute your expertise within a dynamic professional setting, we invite you to consider this opportunity for a mutually rewarding partnership.

salary: $18 - $20 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

- Engaging in meaningful conversations with patients over the phone to provide assistance and support.

- Guiding and supporting enthusiastic customers through the application process, turning their interest into a seamless journey.

- Delving into the intricate details of medical records and doctors' notes, uncovering valuable insights that pave the way for well-informed decisions.

- Proactively reaching out to clients for reorders, skillfully navigating insurance challenges, and resolving issues of missing application information to ensure a smooth and comprehensive experience.




Skills

Follow-up

Empathy

Patient Support

HIPAA

Customer Service

Activating Patient Files

Active Listening

Telephone Etiquette

Basic Computer Skills

Patient Care Coordination

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.