collections specialist.

As a Collections Specialist, you will play a crucial role in managing overdue accounts and ensuring timely collections while maintaining strong relationships with clients. Your expertise in collections and familiarity with legal environments will be instrumental in supporting the firm’s financial health. The ideal candidate will have a proven track record of positive collections experience, and will have already worked in a legal firm setting. Previous experience with Clio preferred. 

salary: $65,000 - $80,000 per year
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

• Reach out to customers via phone, email, or mail to remind them of overdue payments and negotiate repayment plans.
• Analyze accounts to identify overdue payments, determine the reasons for non-payment, and prioritize collection efforts.
• Accept and process payments, ensuring accurate records are maintained.
• Keep detailed records of all communications with debtors, including payment agreements and any actions taken.
• Conduct follow-up calls and emails to ensure that payment arrangements are being honored.
• Address customer inquiries and disputes regarding their accounts, providing information and resolving issues as needed.

Skills

Collections

Clio

Customer Service

Excel

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.