salary: $18 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Job Details:
This employee is responsible for communicating with prior company Financial Advisors, their consuel, and the internal legal department. They will be speaking with them about prior debts owed and working through the collections process.
The team works through a que where they are alerted any time an Advisor leaves the company and has an outstanding debt that is owed. At that time, the candidate will prioritize their focuses based on this que and the timelines and amounts of the outstanding balances. The que averages about 150 open cases in the que at a time.
The que will export it's data into Excel, so they will have to work through Pivot Tables and V-Lookups to identify business focuses and targeted Financial Advisors to reach out to.
Qualifications:
- Must have excellent communication skills and the ability to communicate effectively with legal teams (both verbally and written)
- Must have excellent MS Word and Excel skills. They will be doing mail merges, working with drafted communication, and must have the ability to utilize Pivot Tables and V-Lookups.
- Must be highly analytical. They will be focused on doing investigative and analytical work to understand how much debt is owed and for how long to be able to prioritize collections processes.
- Paralegal or entry legal backgrounds (preferred)
- QA/QC investigations and analytics backgrounds
- Brokerage
- Debt collections
Skills
Qualifications
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
