training administrator.

As a Global Training Coordinator, you will be answering emails and phone calls to support dealer needs in reference to their employees’ learning development. You will be managing a Support shared mailbox, delegating and responding to emails as the face of the Training Center.                                  

salary: $31.71 - $31.72 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Supports training staff in a variety of ways such as providing support materials, documenting, administrating processes, purchasing, or being a resource on specialized training issues
• May assist in development and delivery of training to channel partners, Company personnel and customers
• Works collaboratively with training staff and channel partners, Company personnel and customers on issues relating to their support and coordination role within training
• Handles telephone support, customer and channel partner phone calls and provides Tier 2 support to resolve issues with channel partners, customers, and field personnel
• Makes decisions and provides recommendations to Learning Services Provider(s)
• Utilizes selected processes and tools to assist instructors and managers in the processing of relevant communications, training materials, and/or reports
• Monitors transaction activity on Learning Management System and reconciles revenues and expenses to appropriate course and account and executes the appropriate charge-back method for the user
• May provide assistance in marketing or filling classes by analyzing upcoming rosters and providing telemarketing support
• Generate reports for supervisors and managers to take appropriate actions

Skills

Excel

Training

MS Outlook

Administration

Office Management

Coordinating Meetings

Communication

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.