customer service rep.

We are currently hiring for Customer Service Reps at our client in Lexington! These are temp positions with opportunity for extension and permanent placement! Position requires onsite work for at least 8 months of training and then has potential to be Hybrid role.  Must have open availability and flexibility work a schedule between the hours of 6:00am-10:30pm including weekends. Will be 5 days/week, 40 hours/week. Great opportunity to join a growing team and opportunity for advancement! Previous customer service experience and call center is required. Must have general computer proficiency.

salary: $19.49 - $19.5 per hour
shift: First
work hours: 6 AM - 10:30 PM
education: High School

Responsibilities

1.) Above average computing and navigational skills

2.) Exceptional customer service skills in a client facing role such as a call center/tech support role - must have exp. with customer support

3.) Team player who collaborates effectively with peers and other teams but can also work well independently

4.) Good knowledge of Microsoft Office 365 (Word, Excel, OneNote and PowerPoint)

5.) Ability to type at least 30 words per minute

6.) Required 5 Days a week on site

7.) Looking to grow in IT – willing to learn and grow into the role

8.) Call Center with Technical Support Background – troubleshooting experience

9.) Knockout Questionnaire is completed and attached with submission

10.) Access to a mobile device for multi factor authentication






Skills

Active Listening

Basic Computer Skills

Call Center Support

Customer support

Typing Skills

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.