- Solid knowledge of various Payment methods in the Industrial; such as lockbox, ACH (Credit/Debit), EFTs, Credit Card operations.
- Day to day communication with business partners/stakeholders via phone or email for issue resolution.
- Intermediate skills in Excel & Outlook
- Understanding of full OTC cycle
- Use of good judgment within defined policies and practices
- Excellent verbal and written communication skills (
- Accounting and reconciliation skills
- Customer and service oriented in resolving process related requirement
- Knowledge of CRP+, Caretend and other ERP Systems will be preferred
- Must have analytical, interpersonal, written and oral communication skills
- Solid desire and demonstrated ability to provide world-class customer service
- Orientation to detail and continuous process improvement mindset
salary: $25 - $28 per hour
shift: First
work hours: 7 AM - 4 PM
education: Bachelors
Responsibilities
• Act as second level of escalation within the cash application process
• Manage daily and monthly reconciliations of cash receipts posted in ERP system against bank account
• Communicate with internal and external customers to identify and resolve incoming payment related issues/disputes
• Process a variety of Cash Applications transactions in CPR+, ScriptMed and CareTend ERP systems.
• Support/ Process Biologics and Cosentyx payment functions.
• Participate on weekly/monthly account review calls with internal and external customers
• Follow-up with various departments or external customers to get resolve or obtain missing remittance information as required.
• Provide support and assist in communication with treasury, banking partners and other internal functions
• Respond to operations technical questions from the virtual team and customer and provide follow through and resolution on issues
• Assist with pulling supporting documentation for internal/external audits
• Facilitate governance calls between virtual team and internal stakeholders
• Assist in ACH and other payment set-ups
• Research and resolve unapplied receipts
• Provide support and assist in communication with treasury, banking partners and other internal functions
• Be able to multitask/manage all retained functions
• Cross-train on other functions within the team
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
