- Support processing of daily refunds, review daily service center tickets, email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.
- 2 years of experience in a detail oriented work environment preferably either Billing, AP or AR
- Assist in monitoring and researching open receivables and support tickets in order to meet key performance metrics.
- Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.
- Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.
- At least 2 year of customer service experience.
- Ability to manage large data elements in an organized and timely manner.
- Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions.
- Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.
- Maintain updated process documents
- Work on special project as required
salary: $19.42 - $23.57 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Support processing of daily refunds, review daily service center tickets, email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.
- 2 years of experience in a detail oriented work environment preferably either Billing, AP or AR
- Assist in monitoring and researching open receivables and support tickets in order to meet key performance metrics.
- Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.
- Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.
- At least 2 year of customer service experience.
- Ability to manage large data elements in an organized and timely manner.
- Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions.
- Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.
- Maintain updated process documents
- Work on special project as required
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
