night shift customer support.

Randstad is seeking customer service professionals to join the night shift on our clients Credit Card Support team in North Phoenix. We are looking for candidates who can work the later shifts and handle a high volume of inbound calls, 75-100 per shift. Offers for these openings will be extended based on experience, no interviews required! If you are looking to get your foot in the door with a major financial institution and employer here in the valley, please apply for this temp to perm role today! 

salary: $19.99 - $20 per hour
shift: Third
work hours: 7:30 PM - 4 AM
education: No Degree Required

Responsibilities

HOURS: 8 hour shift with one day off during the week and one day during the weekend. These will be split days off, not back-to-back.

3:00 PM to 11:30 PM

5:30 PM to 2:00 AM

7:30 PM to 4:00 AM

(TRAINING WILL BE MON-FRI; 1pm - 10pm FOR 7 WEEKS, then you will move into your regulkar shift. )

Pay: $20/hr, weekly pay

Start: December 2nd or January 16th

Duration: 3 Months, Temp to Hire Opportunity!

Location: Phoenix, AZ 85029 (ONSITE)


 

JOB DUTIES:

• Inbound Call Center: 75-100 calls per day (higher volume calls in the earlier shifts)
• You will work as a Customer Support Rep with Consumer Lending and will be responsible for providing quality customer experience while working to resolve customer complaints/enquiries.
• Responsible for reviewing the customer’s credit card profile, payments, reviewing accounts, assisting the customer understand their balances 
• Will transfer more escalated calls to another department

The essential functions of this role include:

working weekends

Skills

Call Center

Customer Service

Retail Sales

Customer support

Active Listening

Banking Operations

Qualifications

Years of experience: 1 year

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.