consumer affairs specialist.

Are you ready to bring your people skills to a role where you’ll make a real impact?

We’re looking for a Consumer Affairs Specialist to join our team and provide outstanding support to consumers. If you’re empathetic, patient, and love solving problems, this is your moment to shine! Key Details:

• Start Date: ASAP
• Pay: $22/hour
• Schedule: In-office Monday-Thursday, remote Fridays.
• Interview: Virtual (Teams or Google Meet).
• Location: Richardson,TX.

Training:

• 6-8 weeks of robust training with modules, shadowing, and hands-on practice.
• Supportive team environment—extra training available if needed.

salary: $20 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Be the go-to problem solver for consumer inquiries about residential HVAC products.
• Deescalate heated situations with empathy and professionalism.
• Guide consumers on equipment use, warranty details, and product options.
• Handle complaints with patience, providing solutions that leave customers satisfied.
• Accurately document call details in the system for follow-up as needed.
• Help implement process improvements to enhance the customer experience.

Skills

Customer Relations

Qualifications

Years of experience: 5 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.