salary: $50,000 - $60,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Our client is looking for a dedicated and proactive Customer Service Representative to join their
team ASAP. You will be the first point of contact for customers, providing exceptional service and
support to resolve inquiries, issues, and concerns efficiently and effectively. The ideal candidate
possesses excellent communication skills, empathy, and a passion for delivering outstanding
customer experiences.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Maintain customer records, track interactions, and document pertinent information.
- Generate quotes for products or services based on customer requirements and pricing
guidelines. - Accurately enter orders into SAP software program, ensuring all relevant details are
captured and processed efficiently. - Stay up to date on company products, services, and policies to provide accurate information
and support. - Collaborate with other team members and departments to resolve complex customer issues
and escalations. - Proficient for problem-solving in complex situations and the ability to think quickly and
adapt to changing situations. - Empathy and patience in dealing with customers’ concerns and complaints.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- High school diploma or equivalent.
- Proven experience customer service role, preferably in a manufacturing environment, with a
track record of excellent customer satisfaction.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
