project manager.

Randstad is working with a client that is looking for an experienced Project Manager. They are located in San Diego, CA (92127) Job Title: Contractor Project Manager - BPO Outsourcing Transition  Location: San Diego or Remote  Job Type: Contract  Shift- Monday thru Friday 1st shift Duration: Minimum 4 months  About the Role:  We are seeking a highly skilled and experienced Contractor Project Manager to lead a transition of our Customer Care operations from existing Supplier to new Supplier. The ideal candidate will have a proven track record in managing complex BPO transitions, ensuring seamless integration, and delivering exceptional results.  Key Responsibilities:  ·       Project Planning and Management: Develop comprehensive project plans, including timelines, milestones, and resource allocation for BPO transition projects.  ·       Stakeholder Management: Collaborate with internal and external stakeholders to ensure alignment and effective communication throughout the transition process.  ·       Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.  ·       Process Improvement: Analyze existing processes and implement improvements to enhance efficiency and effectiveness during the transition.  ·       Budget Management: Monitor project budgets, ensuring cost-effective solutions and adherence to financial constraints.  ·       Performance Tracking: Establish and monitor key performance indicators (KPIs) to measure project success and identify areas for improvement.  ·       Compliance and Quality Assurance: Ensure all transition activities comply with relevant regulations and quality standards.  Qualifications:  ·       Education: Bachelor’s degree in Business Administration, Project Management, or a related field. PMP or similar certification is a plus.  ·       Experience: Minimum of 5 years of experience in project management, with a focus on BPO outsourcing transitions.   

salary: $28 - $35 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Key Responsibilities: 

·       Project Planning and Management: Develop comprehensive project plans, including timelines, milestones, and resource allocation for BPO transition projects. 

·       Stakeholder Management: Collaborate with internal and external stakeholders to ensure alignment and effective communication throughout the transition process. 

·       Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. 

·       Process Improvement: Analyze existing processes and implement improvements to enhance efficiency and effectiveness during the transition. 

·       Budget Management: Monitor project budgets, ensuring cost-effective solutions and adherence to financial constraints. 

·       Performance Tracking: Establish and monitor key performance indicators (KPIs) to measure project success and identify areas for improvement. 

·       Compliance and Quality Assurance: Ensure all transition activities comply with relevant regulations and quality standards. 



The essential functions of this role include:

working in a smoke free environment

Skills

Project Manager

Budget

Business operations

Preparing Agendas

Project Management & Methodologies

Project Management Methodologies and Frame...

Microsoft Office

Decision Making

Outsourcing (1 year of experience is required)

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.