salary: $21.02 - $21.03 per hour
shift: First
work hours: 7 AM - 4 PM
education: High School
Responsibilities
WILL WORK BRAZIL HOURS AND US HOLIDAYS Thanksgiving, Veterans day for example. Christmas and New Years is Brazil holiday so will have those off
During daylight savings Brazil is 2 hours ahead and once we have fallback then it is just 1 hour ahead.
So during daylight now they will work 7am to 4pm EST
when we fall back it will be 8am to 5pm EST
TOP 3 Skill sets
MUST SPEAK and WRITE Portuguese and English. Spanish is plus but not needed
Previous CSR exp
WORD, EXCEL and OUTLOOK
- First point of contact for inquiries received in Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel.
- Day to day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of requests.
- Requests consist of treasury, cash management, card and/or depository products.
- May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
