- Handle 40 customer calls and 40 emails daily, providing prompt and professional responses.
- Assist customers with RX status inquiries, clarifying information, researching solutions, and providing accurate updates.
- Manage customer inquiries via telephone and email, ensuring satisfaction and timely resolution.
- Conduct inside sales, building relationships and supporting customer needs.
- Perform data entry tasks efficiently with a typing speed of at least 40 words per minute.
- Proficiency in data entry and excellent typing skills (40+ WPM).
- strong verbal and written communication skills.
- Ability to multitask and manage high volumes of customer interactions.
- Experience in a call center environment is a plus but not required.
- Self-motivated, detail-oriented, and eager to learn.
- Competitive pay of $20–$24 per hour.
- Supportive team environment.
- Comprehensive benefits once hired on permanently, including:
- 401(k) with a 3% employer match (after 1 year).
- Health care, vision, and dental coverage.
salary: $20 - $24 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Skills and Qualifications
- Proficiency in data entry and excellent typing skills (40+ WPM).
- Strong verbal and written communication skills.
- Ability to multitask and manage high volumes of customer interactions.
- Experience in a call center environment is a plus but not required.
- Self-motivated, detail-oriented, and eager to learn.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
