order management specialist.

The Order Management Specialist is responsible for accurately processing customer orders, tracking their progress through the fulfillment process, ensuring timely delivery, and acting as a primary point of contact between customers and the internal operations team, communicating any order updates or issues promptly; requiring attention to detail, organizational skills, and proficiency in order management systems. If you are interested in learning more, apply today!

salary: $24 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Accurately enter customer orders into the system, verifying all details like product selection, quantity, shipping address, and billing information
• Monitor order status throughout the fulfillment process, including inventory availability, production scheduling, and shipping updates
• Respond to customer inquiries regarding order status, address concerns, and provide timely updates on any delays or changes
• Identify and resolve order issues such as backorders, incorrect addresses, or product availability problems
• Ability to accurately process complex orders with a high level of precision
• Clear and concise communication with customers, both verbally and in writing

Skills

Order Filling

Order Fulfillment

Order Processing

Responsiveness

Confidentiality

Claims Processing

Performance Management

Vendor Management

Account Management

Customer Service (2 years of experience is required)

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.