outside referral coordinator (healthcare).

Our client is a leading healthcare company with an urgent need for an Outside Referral Coordinator in Portland, OR. This position is part-time to start (anticipating 30 hours per week, schedule is Mon-Thursday), but could evolve as the program develops. This is a 5-month temporary assignment, but could extend based on performance.  The ideal candidate has 1+ years of experience in a medical office setting, with knowledge of Epic, diagnostic codes, and medical terminology. This role will be 100% onsite to start.

salary: $23 - $26 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Reviews and processes requests for outside (out of network) medical care
• Verify eligibility, coverage, benefits, confirm provider status, maintain compliance timeframes for requests.
• Call patients to educate them about a program they are elgible for to help them with social health needs, and then processing enrollment. 
• Assigning patients to a Community Health Worker and coordinating the introduction.
• Epic/HealthConnect experience is a plus
• Data entry (documenting enrollment)
• Interviewing patients over the phone
• Top 3 skills required: Interpersonal communication, attention to detail, ability to follow directions

Skills

Healthcare Network

Healthcare System Navigation

EHR/Epic

Customer Service

Excel

Medical Office

Patient Care Coordination

Qualifications

Years of experience: 0 years

Experience level:

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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.