salary: $17 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
- Display teamwork, positive attitude and team spirit.
- Monitor one’s collection activities, ensuring timely and accurate completion of work through ongoing communication, training and motivation.
- Conduct regular account reviews and make suggestions to resolve recurring issues.
- Maintain assigned portfolio of accounts.
- Prepare reports for Supervisor review as needed.
- Ensure daily assignments are maintained in compliance with company policies and procedures, resolving outstanding issues or discrepancies as necessary.
- Help ensure the team is meeting production goals, complying with company standards and federal collection laws and generally performing the essential functions of their position, maintaining schedules, establishing mutual goals for upcoming quarters.
- They review delinquent account records to determine which customers must be contacted for collection of overdue accounts, provide problem solving solutions and forward-thinking opportunities/solutions for customers.
- They organize collection workload according to degree and amount of delinquency
- They write letters or form letters for use in collection attempts or legal attempts.
- They refer accounts to supervisor for repossession and legal actions against debtors.
- Serve as a point of contact for customers in response to inquiries and unresolved issues.
- Assist with various projects as assigned by a direct supervisor.
Skills
- Collections
- Call Center Support
- Active Listening
- Basic Computer Skills
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
