customer service rep.

Are you looking for your next career opportunity as a customer service representative? If a commute to North Reading sounds appealing to you and you have at least one year of administrative customer service in your background, then this could be a great opportunity for you! This growing team is looking for someone who will enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This is a temporary position with potential to turn into a permanent opportunity. 

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities

• Performs duties in accordance with specific instructions and established work methods
• Enters orders via 10 key into internal system
• Resolves routine questions and problems via phone, email, and occasionally in person
• Assists the needs of the customer
• Performs other tasks as required

Qualifications: 

• 2 years of customer service experience in an office setting 
• Excellent with problem solving, communication, and being detail oriented
• Proficient with Microsoft Office and great with learning new systems 

Skills

10-Key

Typing Skills

Basic Computer Skills

Customer Service

CUSTOMER ORDERS/SALES

Telephone Etiquette

Active Listening

Follow-up

Outlook

Microsoft Office

Multi-tasking

Order Entry

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.