customer advocate.

As a Customer Advocate, you will collaborate with cross-functional teams to ensure customer needs are met while identifying areas for operational improvements. If you are passionate about providing excellent customer service and thrive in solving complex supply chain challenges, this role is perfect for you!

salary: $23 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Must be able to work within order quantity guidelines, delivery dates and transportation modes to optimize overall system.
• Responsible for order and inventory management based on customer forecasts and other modeling including vendor managed inventory tools.
• Manages quality issues and assists in root cause problem solving surrounding customer issues and concerns.
• Works with transportation planning and plant teams to identify opportunities for improvements in un-executable shipment plans.
• Anticipates customer needs and proactively plans and manages customer accounts for order receipt; has a clear and solid understanding of processes and downstream impact on company’s profitability.

This is a 6 month contract position.




Skills

CRM

Typing Skills

Basic Software Skills

Customer Service

Customer support

CUSTOMER ORDERS/SALES

Active Listening

Adapting to Change

Basic Computer Skills

Follow-up

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.