front desk / intake specialist .

I am looking for an individual to work for a firm in  Mundelein, IL. This position is starting in roughly 3 weeks. Their busy season is approaching and they need additional support. With that being said, you might be asked to work some over time and the occasional Saturday. This position is temp to hire, paying $20/hour and onsite. 

• Help customers and clients with documents and questions
• Various admin work - calls, scheduling, calendar management
• Confidentiality 
• Must be fluent is Spanish 

If you are interested and available, please send your resume to jenni.josten@randstadusa.com for review. 

salary: $17 - $20 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

● Provide comprehensive assessment, including completion of intake paperwork for clients needing
tax preparation services
● Monitoring general business info emails and delegating and responding in a timely manner
● Recording transactions such as expenses and sales revenue
● Sending bills to customers to request payment for services or goods provided
● Reconciling accounts and making note of debits and credits that have not posted
● Printing paychecks and initiating direct deposits to pay employees
● Identifying and correcting any errors that occur due to data entry
● Perform intake to determine client need and provide follow up information for scheduling
● Complete client documentation and processing payments
● Answer inbound phone calls and returning voicemails
● Schedule new client appointments
● Maintain thorough documentation and filing in company database
● Assist clients with general questions and updates regarding services provided
● Provide support for walk-in clients, as needed
● Maintaining hard copies of client intake paperwork, etc
● Perform special projects or other duties assigned
● Respond to emails and voicemails in a timely manner
● Maintain work area in a neat and orderly manner
● Perform duties in a professional manner while exhibiting a courteous and cooperative demeanor
to clients, co-workers, management and the public
● Maintain strictest confidentiality both internally and externally

Must be fluent in Spanish and English.



The essential functions of this role include:

working up to 2 hrs of overtime per week

working weekends

Skills

Preparing Agendas

Microsoft Office

Office Management

Front Desk

Administration

Maintaining Calendars

Scheduling Appointments

intake specialist

Receptionist Duties

inbound/outbound calls

Confidentiality

documentation

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.