Key Responsibilities:
- Oversee and coordinate customer care projects from initiation to completion.
- Act as a primary point of contact for customers, ensuring their needs are addressed promptly and professionally.
- Organize and prioritize workloads to meet deadlines and achieve project goals.
- Utilize Microsoft Office Suite, including Excel and Outlook, to manage project data and communications.
- Establish and maintain effective relationships with customers and internal teams.
- Prepare reports, track progress, and communicate updates to stakeholders.
- Proven experience in project management, customer care, or a related field.
- Excellent organizational skills and the ability to handle multiple tasks effectively.
- Proficiency in Microsoft Office applications, especially Excel and Outlook.
- Excellent oral and written communication skills.
- Ability to establish rapport and maintain positive relationships with clients and team members.
- Experience in the construction or lighting industry is a plus.
salary: $24.04 - $26.44 per hour
shift: First
work hours: 7:30 AM - 4 PM
education: Associate
Responsibilities
- Ability to work productively with minimal supervision in a fast pace environment to deliver on time results; meeting the target/deadlines set within the project.
- Ability to use analytical skills when managing changes to the project schedules and cost while adhering to manufactures guidelines.
- Report and escalates to management and/or sales force when needed.
- Successfully manages customer and manufacture relationships.
- Creates and maintains comprehensive project documentation; including excel spreadsheets; word document files
- Lighting or construction experience a plus.
- Skill and ability to organize and prioritize work.
- Ability to effectively establish rapport, present information and respond to questions from managers and customers.
- Skill and ability to listen and understand customer needs.
- Ability to solve practical problems and deal with a variety of concrete variables.
- Excellent oral communication skills are required. Must be able to communicate verbally over the phone.
- MS Office, Excel and Outlook experience required.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
