bilingual operations specialist.

Join a dynamic, purpose-driven organization committed to making financial lives better through every connection. At the heart of our culture is Responsible Growth, where we prioritize delivering exceptional value for our clients, teammates, communities, and shareholders. As we continue to build a diverse, inclusive, and flexible workplace, we provide opportunities for our teammates to thrive—both professionally and personally—through competitive benefits that support their well-being.

In this role, you will be integral in driving internal control discipline and operational excellence within our organization. You’ll oversee risk and control environments, ensuring alignment with enterprise-wide standards while enhancing quality assurance practices and streamlining processes. By leveraging data insights, you will help monitor, test, and implement continuous improvements that drive business success and compliance.



salary: $21.02 - $21.03 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting




Skills

Operations

Spanish

Administrative Duties

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.