human resources generalist .

Are you a detail-oriented professional with a passion for helping others? Join our team as a Tier 1 HR Support Specialist, where you'll play a key role in creating a positive employee experience while ensuring compliance and confidentiality.

In this role, you'll be the first point of contact for administrative HR support, expertly managing case routing, addressing inquiries, and documenting case notes with precision. You'll collaborate with employees, managers, and HR Business Partners on sensitive matters such as medical accommodations, leaves of absence, and background check escalations.

With your knack for organization, exellent communication skills, and commitment to timeliness, you'll ensure seamless case management while escalating complex issues when necessary.



salary: $51.84 - $51.85 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Providing comprehensive Tier 1 administrative support, including case routing, responding to administrative employee inquiries, and ensuring compliance with company policies and employment regulations, all while upholding confidentiality, timeliness, and attention to detail
• Working with employees, managers and HR Business Partners on a range of sensitive employee matters, including medical accommodations, leaves of absence, and background check escalations
• Documenting appropriate case notes in a centralized system and escalating matters when needed




Skills

Human Resources

Verbal Communication

Basic Software Skills

Employee Relations (2 years of experience is required)

High Volume (2 years of experience is required)

Confidentiality (2 years of experience is required)

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.