- You excel at building relationships and finding creative solutions.
- You are fluent in English (additional languages are a plus).
- Ideally, you have prior experience as a Sales Administration Specialist.
- Your administrative skills are exceptional, and you are highly organized.
- You thrive in busy environments and can stay calm under pressure.
- You possess excellent negotiation and communication skills.
- You are detail-oriented, precise, and a multitasker who can manage multiple priorities effectively.
- You enjoy working closely with team members across different departments worldwide.
- Professionalism and integrity are core to who you are.
salary: $58,000 - $60,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Customer Communication: Act as the first point of contact for customers, addressing inquiries, resolving issues, and fostering relationships through calls and visits.
- Order Management: Process customer orders, ensure timely deliveries, proactively follow up on delays or missing items, and keep customers informed about their order status.
- Issue Resolution: Handle customer complaints, organize returns and shipments, manage credit notes, and represent the “voice of the customer” within the company.
- Data Management: Maintain accurate and up-to-date customer data in the CRM system, including creating new profiles and monitoring account statuses.
- Team Collaboration: Work closely with Customer Business Developers, participate in customer meetings, and identify opportunities for cross-selling or additional support.
- Product Knowledge and Quotations: Develop a deep understanding of our products, prepare and follow up on quotes, and ensure all quotes are processed through the system efficiently.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.