business support specialist i.

The ACH Operations Analyst is responsible for the daily automated clearing house origination and receipt process, facilitating the transmission of files from company's Originators and the clearing house. The Analyst will provide administrative support for ODFI (Origination Depository Financial Institution) as well as RDFI (Receiving Depository Financial Institution) functions. The department is fast-paced due to SLA’s tied to NACHA and requires accuracy and attention to detail as there is direct customer impact.

salary: $21.97 - $21.98 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Primarily responsible for the tasks associated with the Receiving Depository Functions.
• Provide direct phone and email support for ACH Operations, using effective communication skills to assist Company's Corporate Customers and internal staff.
• Research and resolve internal and external requests for all ACH account inquiries.
• Perform routine responsibilities specific to department functions and activities.
• Perform other duties and responsibilities as required or assigned.
• Adhere to Bank policies and direct job/departmental procedures.
• Support the team in meeting daily and monthly deadlines.
• strong time management skills and ability to prioritize tasks.
• Ability to learn and comprehend new system processes and software.
• Reliability, flexibility, professional etiquette, and sound judgment.
• Willingness to train on more complex functions associated with the Origination side.
• Customer centric mindset




Skills

Customer support

Systems Support

Business operations

ACH (1 year of experience is required)

Data Entry (1 year of experience is required)

Banking Back Office (1 year of experience is required)

Qualifications

Years of experience: 2 years

Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.