operations associate.

Randstad is partnered with a company in the technology and real estate space to fill a position supporting the execution of operations in the New York City market. This is the busiest and most in-demand market. The Operations Associate joins a team, supporting new and existing clients and tenants with day to day operational support and unit preparation. This role is an exciting opportunity for someone with experience in hospitality or a related field, and high aptitude for technology and process improvement. This role is onsite at the office in NYC with daily travel to client/property locations. Qualifications: -2+ years of experience in operations, supplemented by additional customer service, hospitality, or related -EXCELLENT communication skills -Proven ability to manage projects in an efficient and timely fashion -Keen attention to detail and ability to problem solve -MS Office Suite and Google Suite Experience  

salary: $52,000 - $58,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

The role is primarily responsible for supporting the Operations team with preparing new units, unit turnover, guest preparation, and serving as the liaison for guest inquiries and requests in the city.
Frequent requests include guest keys and lockouts, coordinating furniture replacement, tracking and monitoring repair requests, and the unit refresh process. The NYC market serves about 750 units.

• Perform check in & post check-out unit inspections 
• Complete walkthroughs to review key customer service standards of excellence
• Support projects such as key and lockbox management, inventory and storage review and organization, and fimling check in and marketing videos

The essential functions of this role include:

working weekends

Skills

Business operations

Operations

Microsoft Office

Google for Business Suite

Project Management

process improvement

Hospitality

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.