call center agent.

We are hiring to fill an opening with a client in your area! Apply now if you are looking for employment! 

• Comfortable with scheduling
• Multitasking
• Using multiple screens and softwares 
• Data entry
• Phone and people skills
• Emailing

Pay rate: $16-$17 or depending on experience Hours: 9am-5pm - Ultimately 9:30 to 5:30 or 10 to 6 (Depending on business needs)

salary: $16 - $17 per hour
shift: First
work hours: 9 AM - 5 PM
education: High School

Responsibilities

• Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner  
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems  Ability to memorize, recall, or research answers quickly  
• Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience 
• Ability to learn and follow all customer service procedures and policies  
• Strive to meet and go above personal and team targets, goals, and quotas  
• Aim for customer resolution and return  
• Record, organize and file customer interactions and profile/account changes 
• Able to address returns, refunds, and shipping tracking numbers 

Skills

Call Center

Follow-up

Scheduling

Basic Computer Skills

Basic Software Skills

Excel

Qualifications

Years of experience: 0 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.