- Bachelor degree - Business Administration preferred, or equivalent
- 2 years experience minimum
- Exceptional verbal and written communication skills.
- Prior experience in a customer-facing position.
- Excellent problem-solving skills and attention to detail.
- Capability to manage challenging customers with tact and professionalism.
- Proficiency in working both independently and collaboratively within a team.
- Demonstrate critical and analytical thinking along with outstanding organizational abilities.
- Skilled in utilizing computer systems; Salesforce experience preferred.
salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
• Provide daily customer service support to sales teams and program members
• With guidance from manager, support annual program marketing plans and the execution of those plans
• Promote training opportunities and manage training records in Salesforce for easy visibility and tracking
• Build relationships with key program members to stay connected to opportunities and market dynamics
• Build relationships with internal stakeholders to support strategies for the NPI Program
• Support day to day NPI Program execution to include training records, point of sale, warranty, and Design/Win processing
• Develop process and cadence to manage program requests most efficiently
• Support day to day membership requests through the NPI Inbox alongside NPI Program Manager
• Support Channel program and event initiatives as defined by manager
• Maintain a comprehensive understanding of company Communications’ products and solutions, their applications and value
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.