salary: $21 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Job Responsibilities:
- Support operations of the Unclaimed Property Service Delivery Team
- Administer and execute on business specific processes and procedures
- Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations
- Follow all state and jurisdictional regulatory requirements related to unclaimed property escheatment
- Exercise risk management to identify and escalate potential issues and gaps in business processes
- Receive direction from supervisors
- Interact with colleagues in the department, as well as internal business partners, for the purpose of researching and responding to internal or external inquiries
- Manage email case load in a case management system (PEGA)
- Respond to internal and external inquiries via written correspondence within the defined SLA
- Review and disposition incoming affidavits for completion to route for further processing
- Print and mail physical correspondence when required
- Self-report daily, weekly, and monthly productivity performance
- Reading comprehension
- Research driven (but also efficient with conducting research)
- Case Management experience
- Ability to work with cases from the point of opening through resolution
- Analytical and research skills
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.