administrative support coordinator.

Administrative Support Coordinator  Winter Haven, FL 33880 (On-Site) You will play a crucial role in ensuring customer satisfaction and seamless operations. You will be the bridge between customers and internal teams, managing product development processes, tracking project progress, and providing essential administrative support. 

Key Responsibilities: Customer Service & Coordination

• Serve as the key liaison between departments to ensure customer needs are met throughout the product lifecycle.
• Maintain clear and professional communication with internal and external partners via email, phone, and chat.
• Track and manage product development details, ensuring accurate updates
• Oversee sample processing, including tagging, shipping, tracking, and recording approvals or revisions.
• Process art and sample orders, assist with reorders, and manage sales order records for seamless tracking.
• Work closely with production and customer service teams to ensure on-time, accurate order completion.

Administrative Support

• Handle front-desk responsibilities, including greeting visitors and managing incoming calls and mail.
• Coordinate shipping and documentation, ensuring timely processing of invoices and product certifications.
• Maintain organized financial records, including tracking costs and processing payables.
• Assist with internal administrative duties to support smooth daily operations.

What We’re Looking For: ✔ Great organizational skills with keen attention to detail. ✔ Excellent communication skills and a customer-first mindset. ✔ Ability to multitask and collaborate in a fast-paced, cross-functional environment. ✔ Proficiency in Microsoft Office and ERP systems (experience with order processing preferred). ✔ Previous experience in customer service, administrative support, or accounting - Spanish/English a plus!

Why Join Us? A supportive and collaborative work culture. Opportunities to grow and expand your skills. A dynamic environment where your contributions make a real impact.

If you’re ready to be part of a team that values customer service, efficiency, and professionalism, we’d love to meet you!

Apply today and take the next step in your career!



salary: $20 - $22 per hour
shift: First
work hours: 7 AM - 4 PM
education: Associate

Responsibilities

• Relaying accurate information with internal and external partners via email, phone, and/or chat in a professional and timely manner.
• Handling sample process consisting of receipt, tagging, shipping/tracking to customer(s) as well as revision/approval notations and sample room management
• Processing art orders, sample orders and assisting as needed with reorder entry
• Maintaining an organized record of all sales orders and customer communications to efficiently answer inquiries regarding the status of any given program
• Coordinating with customer service and production to ensure orders are completed accurately and on schedule as well as assisting with correspondence as needed regarding any updates
• Assisting with various administrative tasks such as greeting visitors, answering the phone, preparing Fed Ex packages and processing mail
• Confirming product test date and COC date for orders that are shipping
• Changing order status and emailing invoices to customer(s) if required
• Assisting with weekly payables check run by pulling invoices to be paid using Cash Requirements report, preparing signed checks to be mailed, applying postage and filing paid invoices
• Spanish/English a Plus

The essential functions of this role include:

working in a smoke free environment

Skills

Scheduling Appointments (2 years of experience is required)

Maintaining Calendars (2 years of experience is required)

Bilingual- Spanish and English (3 years of experience is required)

Administrative Duties (2 years of experience is required)

Customer support (3 years of experience is required)

Microsoft Office (2 years of experience is required)

QuickBooks (1 year of experience is required)

Accounts Payable (1 year of experience is required)

Bilingual (3 years of experience is required)

Sales Support

Sales Order Tracking

Work Order Entry (1 year of experience is required)

Purchase Orders (1 year of experience is required)

Fulfillment and shipping (2 years of experience is preferred)

Logistics

Invoicing (1 year of experience is required)

Bookkeeping (2 years of experience is preferred)

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.