Our client is hiring a Program Manager to join the Growth and Enablement team, collaborating across departments to streamline processes and enhance efficiency for the New Verticals Sales team! Location: New York, NY or San Francisco, CA Contract
salary: $48 - $49 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
The role focuses on working on the Growth & Enablement team and helping businesses (Merchants) succeed with our client’s company by making sure they can offer their full selection of products when they join the platform. The team works on improving features like loyalty programs, performance tracking, invoicing, and onboarding processes to support Merchants and the internal Sales team.
As a Program Manager, you’ll help streamline the Merchant onboarding process by improving the contract management and developing best practices for the New Verticals Sales teams.
Key Responsibilities:
- Work with teams across Product, Engineering, Sales, Compliance, and Legal to improve how new businesses sign up and get started on the platform.
- Develop scalable and user-friendly processes that make onboarding smoother for both Merchants and internal teams.
- Identify roadblocks in current processes and work to eliminate them.
- Own and manage the Growth & Enablement Onboarding roadmap, ensuring new improvements are rolled out effectively.
- Create training materials and guides to help teams understand and implement new features.
- Communicate with both technical and non-technical teams, making sure solutions work for everyone.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
