provider services advocate.

We are looking for a Provider Service Advocate to join a dynamic team and help enhance provider satification while ensuring efficeint claims processing and policy education. The Ideal candidate has customer service experience, probelm solving skills and can think on their feet. Do you think you're the right fit?!

salary: $44,000 - $45,000 per year
shift: First
work hours: 7 AM - 6 PM
education: High School

Responsibilities

• Assist providers with claims issues/inquiries
• Assists with the processing of inbound correspondence from providers received via physical mail, fax, or e-mail.
• Monitor the Provider Advocate mailbox daily and serve as the main point of contact to answer questions related to claims
• Develops and maintains positive provider and member relations and coordinates with various functions within the company to ensure provider and member requests and inquiries are handled appropriately and in a timely manner.
• Investigate and resolve issues related to billing, payments, amd claim denials

Skills

Activating Patient Files

HIPAA

Health Insurance Policies

Customer Service (1 year of experience is required)

Insurance Claim Processing (1 year of experience is required)

detailed oriented

Medical Billing (1 year of experience is required)

Patient Financial Services (1 year of experience is required)

patient billing (1 year of experience is required)

processing claims (1 year of experience is required)

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.