medical front desk- infusion/ oncology experience.

The Front Desk Receptionist is the first point of contact for our specialty medical office. This role involves welcoming patients, managing appointment schedules, verifying insurance, and assisting with referrals. The ideal candidate should have excellent communication skills, a friendly and professional demeanor, and the ability to multitask effectively in a fast-paced environment. Lets Chat if you are a great fit!!

salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Patient Interaction

• Greet and assist patients upon arrival, ensuring a positive experience.
• Answer patient inquiries in person, by phone, and via email.
• Direct patients to appropriate waiting areas or direct them to relevant forms and information.

Scheduling and Coordination

• Manage the office’s appointment calendar, scheduling and rescheduling appointments as necessary.
• Coordinate appointment reminders and follow-ups, utilizing Medent.
• Assist with referrals by verifying details and processing required paperwork with insurance and specialty providers.

Insurance Verification and Billing Assistance

• Verify patient insurance information before appointments.
• Collect co-pays, balances, and process payments accurately.
• Communicate financial obligations to patients and provide information on payment options.

Records and Documentation Management

• Ensure that patient information is updated and accurately entered Medent.
• Maintain confidentiality and follow HIPAA regulations in managing patient records.
• Prepare and organize documentation for new patients, new consultations, tests, and referrals.

Office Support and Coordination

• Manage front desk operations, keeping the reception area clean and organized.
• Assist with the organizing of office supplies, as well as keeping up with inventory.

The essential functions of this role include:

standing for 2 hours at one time

Skills

Front Desk

Patient Scheduling

Medical Billing

HIPAA

Receiving Incoming Calls

Practice Management Software

Payment Acceptance

Patient Care Coordination

Treatment Assessments

Claims Processing

CPT Codes

Basic Medical Terminology

Experience with Infusion (1 year of experience is required)

Front Desk Coordination

Insurance procedures (1 year of experience is required)

Qualifications

Years of experience: 2 years

Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.