salary: $18.5 - $19 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
What You’ll Do:
- Handle inbound and outbound calls, providing exceptional service to customers across various locations.
- Assist with inquiries, troubleshooting, and resolving customer concerns in a professional manner.
- Accurately document customer interactions and follow up as needed to ensure resolution.
- Collaborate with internal teams to provide the best possible customer experience.
- Hybrid Schedule: Enjoy the best of both worlds with a mix of in-office and remote work.
- Career Growth: Opportunities for advancement within a supportive team environment.
- Paid Training: Get the tools and knowledge you need to succeed.
- Previous customer service or call center experience preferred but not required.
- Ability to navigate multiple computer systems and handle a high volume of calls.
- A positive attitude and a commitment to providing excellent service.
- Must be located in the Columbus, OH area and able to work on-site as needed.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.