This position requires 2-5 years of clerical or office experience, ideally within banking, and proficiency in MS Office Suite, e-Oscar, and credit reporting processes. analytical skills, attention to detail, and the ability to handle sensitive consumer data with accuracy and efficiency are key to success.
salary: $56.99 - $57 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- The Credit Bureau Dispute Specialist researches direct and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and timely follow up occurs.
- Handles sensitive consumer information (credit bureau data, raw PII, customer account information)
- Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting
- Researches and responds to disputes received directly by mail or email
- Utilizes e-Oscar to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV)
- Researches and actions feedback from the credit bureaus, internal reporting, and third parties to ensure accurate reporting
- Corrects inaccurate account information provided to CRAs and documents the resolution using internal systems and e-OSCAR
- Maintains a clear understanding of current internal credit-related policies and procedures, as well as all applicable federal regulations and credit industry standards
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
