If you're a customer service-focused, detail-oriented professional looking for a dynamic, fast-paced environment with growth potential, this role offers the perfect platform to advance in the industry. Salary: Competitive pay + bonus potential Benefits: Health, dental, vision, 401(k) with company contribution, paid time off, and more
salary: $50,000 - $53,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
- Provide day-to-day client servicing and administrative support to senior managers and consultants.
- Act as a liaison between clients and carriers, handling communications via phone and email.
- Manage client onboarding and implementation using a CRM system.
- Prepare client communication materials, including benefit booklets, flyers, and summaries.
- Assist in preparing materials for client meetings, such as contact sheets and other documentation.
- Coordinate open enrollment and new hire communications, including managing supply requests and coordinating shipments.
- Request, review, and track client plan documents (SPDs, contracts, booklets, etc.).
- Support enrollment and termination processing with carriers as needed.
- Assist with billing discrepancies and employee issues in collaboration with senior managers.
- Gain exposure to compliance topics such as ERISA, COBRA, FMLA, 5500s, and healthcare reform.
- High school diploma or equivalent required; college degree preferred.
- Prior customer service experience; insurance industry knowledge is a plus.
- Proficiency in Windows, Excel, Word, PowerPoint, and internet-based programs.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- Excellent verbal and written communication skills.
- High attention to detail and ability to self-check work.
- Enthusiastic, adaptable, and a team player willing to learn and grow in the benefits industry.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
