In this role, you will manage customer orders, track deliveries, coordinate with vendors, and provide top-tier customer support. You’ll play a vital role in ensuring efficient freight movement, maintaining accurate records, and resolving any service-related issues. If you have experience in customer service, logistics, vendor coordination, or dispatching, this could be the perfect opportunity for you!
salary: $22 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Enter and manage customer orders in company systems with accuracy and efficiency.
- Provide customer support, answering inquiries and resolving issues in a timely manner.
- Track and update ETA, ATA, scheduling, and delivery confirmations in company software (SixWheel, ADP, etc.).
- Coordinate with vendors, drivers, and dispatch teams to ensure smooth freight movement.
- Ensure compliance with service level agreements (SLAs) and company policies.
- Maintain accurate records and perform data entry to support operations.
- Communicate intercompany charges (ICBs) and escalate disputes as needed.
- Perform other duties as assigned.
- Experience in customer service, logistics, or vendor coordination (preferred).
- Excellent verbal and written communication skills.
- Ability to multi-task, problem-solve, and work in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Basic data entry and record-keeping skills.
- Experience in transportation, freight, dispatching, or intermodal logistics is a plus.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
