salary: $45,000 - $53,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
- Makes outbound collection calls via phone and email in an attempt to determine reason for past due payment, reviewing terms of sales, service, or credit contract with customers.
- Research customer complaints, verify accuracy of charges, and correct errors on accounts.
- Work with an outside collection agency or an attorney to collect debt if needed.
- Record notes and information about the financial status of the customer and status of collection efforts.
- Monitors and manages customer accounts including assigning proper credit limits, requesting credit insurance, and setting up payment plans with customers when needed.
- Controls credit hold releasing when customers exceed credit limit.
- Place customers on probationary status.
- Prepare letters to customers to encourage payment of delinquent accounts.
- Receives payments and posts amounts paid to customer accounts.
- Posts payments generated from lockbox, remote deposits, cash logs, ACH/Wires, and credit cards.
- Processes Non-sufficient Funds checks.
- Grant credit extensions by processing credit applications.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.