salary: $19.49 - $19.5 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
1. Provides first line customer service contact for claims reporting activity. Utilizes claims call center best practices in all activities.
2. Creates loss reports by securing information from policyholders, claimants, agents, and other parties. Establishes the claim master record by direct entry of claim data via computerized claim system. Takes manual loss reports as necessary.
3. Verifies coverage under various policies or policy provisions based on variances of state, jurisdiction and regulatory requirement.
4. After taking notice of loss, makes direct assignments to inside or field claims adjustment personnel. In the absence of the supervisor, assigns claims of other claims service representatives within established guidelines and procedures.
5. Refers claimants to preferred repair shops or schedules drive-in appointments as appropriate.
6. Handles inquiries from policyholders, claimants, and others appropriately.
7. Establishes and maintains a follow-up system for completion of incomplete claim reports. Proactively contacts
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
