salary: $24 - $26 per hour
shift: First
work hours: 10 AM - 7:30 PM
education: Associate
Responsibilities
- Serve as the primary point of contact for customer account management, handling order placement, inquiries, and complaints via phone and email.
- Set up new customer accounts and maintain accurate records to facilitate smooth transactions.
- Address a wide variety of customer inquiries, ranging from routine questions to complex special requests.
- Support accounts receivable activities and ensure documentation accuracy for all transactions.
- Accurately process and monitor product orders using various systems, ensuring timely delivery and adherence to customer requirements.
- Determine appropriate facilities to fulfill orders by evaluating factors such as proximity, production schedules, and product decay rates.
- Communicate effectively with customers regarding order status, production schedules, and any potential delays, providing alternative solutions as needed.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.